Wayfarer
Your flawless service management system. Make your business run like clockwork.
Project Challenge
Our development team had to create a solution that would optimize internal business-processes in any entrepreneurial industry, manage any sort of activities of the employees, and, as a result, improve customer experience.
Design challenge
The main problem with the majority of ERPs is their vexatious and non-friendly user interface. So, in this case, we had to break this ERP design stereotype and create a simple, yet ergonomic and intuitive interface, that will enable a maximum comfortable workflow for the users.
Who is our product suitable for?
The beauty of this product is in its adaptability to any business industry from logistics and supply management to sales and marketing. Using minimum effort for configuration, this application is able to bring maximum benefit for any business process.
- Cleaning companies
- Insurance agencies
- Vet clinics
- Logistics companies
- Handymen agencies
- Repair shops
Typography and Colors
- Pink #F3155A
- Blue #566ECE
- Dark grey #343554
- Light grey #F2F2F5
Preparation
Before the development itself, the product has undergone a lot of stages. From an idea to an interactive prototype, our team together with the client created a convenient business CRM and ERP tool.
| Concept | MVP | Product | |||
|---|---|---|---|---|---|
Phase 01 - Research | |||||
Phase 02 - UX Research | |||||
Phase 03 - UI/UX Design Phase 03 - UI/UX Design | |||||
Phase 04 - Development | |||||
WEB Interface
Web-version is aimed at administrators and field employees.
- Full workflow control, no orders missed
- Easy task assignment and tracking - you are always up to date
- Quick reports generation
Worker status
Administrators can remotely track the workers’ timetables and load level, and, thus assign and distribute the tasks quicker, according to the employees’ availability.
Customization
Customize the product to make it look the way you want it to be, and pay only for the features you really need.
Mobile Client for customers and workers
A convenient Android and iOS mobile application for order placing and tracking
- Real-time messaging
- Convenient scheduling
- Time tracking of order completion
Quick Order Creation
Easy order creation, prioritization, sorting and filtering as well as time-tracking feature.
User feedback
Gather and analyze customer feedback per each order. Thus each employee has a motivation in deserving the best rating possible.
Workers environment
Orders executors are able to track their new orders, receive notifications, set order statuses, and indicate the time spent per each order.
Result
We made sure that the users will have access to the system anytime, anywhere. The functionality is carefully adapted both for web and mobile devices (Android and iOS).
- Web admin
- iOS app
- Android app